I Visa And Documents Services - Shipping Policy

At I Visa And Documents Services, we understand the importance of efficient and timely project delivery. While we specialise in IT-based services and don"t handle physical products, we prioritise clear communication and established timelines to ensure a smooth experience.

Service Delivery Process

  • Project Timelines: During your initial consultation, we will provide a detailed project timeline outlining the estimated completion date for your specific service request. This ensures transparency and allows for informed planning.
  • Proactive Communication: Throughout your project, our dedicated team will proactively keep you updated on its progress. We utilise your preferred communication method (email, phone calls, secure messaging portal) to guarantee consistent and timely information flow.
  • Delivery Methods: Depending on the nature of your service, deliverables may be provided electronically through a secure file transfer service or access to a secure cloud-based portal. Original documents, if applicable, will be returned to you using a reputable and insured courier service (additional fees may apply).

Please provide all necessary information and documentation promptly to expedite the service delivery process and ensure adherence to the project timeline.


Our team of specialists is available during regular business hours (Monday-Friday, 9:00 AM to 5:00 PM PST) to answer any questions and address any concerns regarding your project or this Shipping Policy.

Contact Us

For any inquiries concerning our Shipping Policy or project timelines, please feel free to contact us