Terms & Conditions

Terms & Conditions

Acceptance of Terms

Please carefully read the terms and conditions of the website before using it. Furthermore, when using specific services, you will be subject to additional terms that may be posted on the Service from time to time, such as the Privacy Policy or Cancellation and Refund Policy. All such terms are incorporated into these Terms of Service.


We reserve the right to change any part of this agreement without notice, and your use of the website will be considered as acceptance of the updated agreement. We recommend that users regularly check the Terms and Conditions of this agreement.

Access and Use of the Service

Your Registration Obligations: To access and use certain features of the Service, you may need to register with any of the Websites. By registering for the Service, you agree to provide accurate, current, and complete information about yourself as prompted by the Service's registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registering. If you are under 18 years old, you may use the Service, with or without registering, only with your parent or guardian's approval. Member Account, Password, and Security: You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for all activities that occur under your password or account. You must immediately notify us of any unauthorized use of your password or account or any other breach of security and ensure that you exit from your account at the end of each session when accessing the Service. Failure to comply with this section may result in loss or damage that we will not be liable for.

Mobile Services (if any):

The Service provides certain services that are available via a mobile device (collectively, the "Mobile Services"). If you access the Service through a mobile device, your wireless service carrier may apply standard charges, data rates, and other fees. Additionally, your carrier may prohibit or restrict downloading, installing, or using certain Mobile Services, and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree that we may communicate with you via SMS, MMS, text message, or other electronic means to your mobile device and that we may receive certain information about your Mobile Services usage. If you change or deactivate your mobile telephone number, you must promptly update your account information to ensure that your messages are not sent to the person who acquires your old number.

Disclaimer about Information

The information provided on the website should be used as a guide only. We keep you informed about visa and embassy information for all countries, but it is recommended that you contact your local official mission/consulate/embassy. We are not responsible in any way for any information found on this website or other websites that this website links to. Visa rules and regulations for countries change regularly, and official websites may have outdated data. In some cases, phone calls to officials may not be answered. If you find that any information is no longer correct, please help us update it, and we will be happy to hear from you.


Your use of the service is at your sole risk. The service is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express, implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We make no warranty that:

  • The service will meet your requirements
  • The service will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the service will be accurate or reliable
  • The quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations.

We are not responsible for any delay due to Immigration department Holidays or non-working conditions or cancellations. The-one-tech shall not be held responsible for the expense and/or delay arising from or in connection with:

  • (a) incomplete support application forms
  • (b) incorrectly or falsely completed application forms
  • inaccurate or incomplete supporting documentation.

Any expense or cost incurred by the client due to these delays or non-issuance shall not be the responsibility of, nor shall any charges be levied upon The-one-tech.

We do not guarantee that all confirmation emails and notification emails will be successfully sent to you, as email delivery is not 100%. You agree to contact our Visa Support Team for any questions if you did not receive your e-Visa. We will not be in charge of any loss/damage arising or will not accept any request for a refund afterwards.


We will try to provide you with accurate information and to ensure that you obtain the visa for your trip for the date required in a timely manner. Nevertheless, all requirements to obtain the visa (including, but not limited to, documentation, fees and time frames) are calculated based on general criteria and can vary according to information provided by you (including, but not limited to, current or previous nationality, residence, gender, age, profession, recent travel and religion). Each country's requirements for passports and visas and related information are established by sovereign nations and are subject to change without notice. While The-one-tech strives to provide current and complete information, The-one-tech cannot and does not guarantee that the information supplied is the most current and complete. The-one-tech is not and shall not be responsible for such information.

Documentation Submission Policy

If you're planning to apply for a visa, it's important to know the requirements and guidelines to ensure that the process goes smoothly. The-one-tech has a list of requisites that you can consult on their website, which need to be met in order to process your visa request.

Upon submitting your visa request(s) to The-one-tech, you will receive an email with the specific conditions of the visa requested, such as the type of visa, destination, and time frame. The-one-tech will only process the visa(s) indicated in your request, and assumes no responsibility for other visas required for your trip that have not been requested or that relate to stops on your trip.

The-one-tech will send an email confirming the receipt of your documents when they reach their offices. This ensures that you know where your documents are at all times. The company reserves the right to refuse to handle any application at any time without providing any reasons. Reasons for refusal may include incomplete documentation, insufficient processing time, and the degree of difficulty in procuring documents due to the purpose of travel.

If you provided an email address, The-one-tech will accept phone orders on the day of placement after emailing you with a 'Confirmation Order Received'. For mail orders, The-one-tech will accept them on the first business day after receipt of the completed forms.

By submitting your request(s) to The-one-tech, you accept the company's terms and conditions.

References and Intellectual Property Rights

The following are sources of embassy directories and visa information that we have compiled for your convenience:

  • Websites of the Ministry of External Affairs of various countries
  • Websites of all countries' missions abroad
  • Websites of Consulate General and representations
  • Department of Home Affairs website
  • Wikipedia / Wikimedia
  • Google.com, Google Maps, and other subsites.

The technology and software underlying our service, as well as the graphics and content, are protected by copyright law, trademark law, international treaties, and other applicable laws. The-one-tech.com is the sole property of The-one-tech.com and cannot be copied, adapted, published, licensed, distributed, or otherwise reproduced in any manner without our permission. You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the software. Unauthorized use, distribution, or copying is unlawful and may result in legal action.

Limitation of Liability

The-one-tech reserves the right to substitute replacement of the documents that had been in The-one-tech’s care and control in lieu of payment. The-one-tech is not responsible for items misplaced, damaged, delayed, or destroyed by a delivery service or issuing authority. Passport covers and other documents, including but not limited to original bank statements and educational and birth certificates, which were not requested for submission by The-one-tech, should be retained by the applicant. The-one-tech accepts no responsibility for the loss or damage of such documents.

The-one-tech will not be responsible in any respect or for any amount for loss or delay caused by events that we cannot or do not control, including but not limited to acts of God, weather conditions, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities (including passport and embassy consular officials).

Nothing in this agreement excludes and/or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability

In no event will our total liability to you for all damages, losses, or causes of action exceed one hundred pound sterling (£100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. If you are dissatisfied with any portion of our service or these terms of service, your sole and exclusive remedy is to discontinue the use of the service.

Contact Details

If you have any questions or comments about our Terms and Conditions, please contact us.